RESERVATION POLICIES

AVAILABILITY

Reservations are released on a rolling 30 day basis. Each day at 9:00 AM, a new reservation date becomes available. We are unable to accept bookings more than 30 days in advance.

PARTY SIZE

We are able to accommodate parties of up to 8 guests. Our dining room includes nine tables that seat up to six guests and two tables that seat up to eight guests. Because of our intimate layout, availability for larger parties is limited. Parties of 7 to 8 guests must be booked by calling the restaurant directly. These tables are not available for online booking. Reservations may not be combined to form larger parties. All guests, including children and infants, must be included in the total party size. We are unable to accommodate last-minute increases in party size. For parties of 9 or more guests, we are happy to offer Private Dining options. Please contact the restaurant directly for availability and details.

15 MINUTE GRACE PERIOD

Your full party must be present to be seated. We allow a 15 minute grace period from your reservation time. After that, we cannot guarantee your table.

CANCELLATIONS

We do not charge cancellation fees.

As a small neighborhood restaurant, we kindly ask that you notify us as soon as possible if your plans change or your party size adjusts. Advance notice allows us to accommodate other guests and maintain a smooth dining experience for all.

DINING TIME

To ensure we can honor all reservations and properly reset between seatings, we allot the following dining times.

Up to 4 guests 2 hours

5 to 8 guests 2 hours and 30 minutes

BAR SEATING

Bar seating is available on a first come, first served basis. Upon arrival, please check in with the host to be added to the bar list.

WALK INS

We welcome walk ins and do our best to accommodate them. Availability is generally easier during the week, while weekends tend to fill quickly.

To ensure your table, especially on weekends, we highly recommend making a reservation in advance.

DRESS CODE

The Charlotte maintains a relaxed yet polished neighborhood atmosphere. We welcome personal style, however slides, pajamas, muscle tees, hoods worn up, and backpacks are not permitted in the dining room.

Management reserves the right to use discretion to ensure the overall experience and aesthetic of the space are maintained.

DINING ROOM ETIQUETTE

To preserve the comfort and experience of all guests, we kindly ask that the following guidelines be observed. Phone calls should be taken outside. Please refrain from standing in aisles or walkways. Flash photography is not permitted in the dining room. We ask that guests remain mindful of overall noise levels. While we do our best to accommodate dietary preferences and reasonable modifications, extensive menu alterations cannot always be guaranteed. The Charlotte is not responsible for the outcome of modified dishes.